At Bishball, we take your privacy seriously. This policy explains what data we collect, how we use it, and your rights.

1. Who We Are

Bishball is a product of Absent Enterprise Ltd. We design, sell, and promote Bishball and related items through our website and events.

If you have any questions about this policy, contact us at: support@bishball.co.uk

2. What We Collect

We collect the following information when you interact with us:

• Name and contact details (email, phone, address)

• Order and delivery information

• Payment details (processed securely by our payment provider — we don’t store full card info)

• Website usage data (via cookies or analytics tools)

3. How We Use Your Data

We use your personal data to:

• Process and deliver your orders

• Communicate with you about your order or our products

• Improve our website and customer experience

• Send updates (only if you’ve opted in to marketing)

4. How We Store and Protect Your Data

Your data is stored securely and only accessed by authorised team members.

We do not sell, rent, or share your data with third parties except where needed to fulfil your order (e.g. payment processors, delivery services).

We retain data only for as long as needed for business or legal purposes.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Ask us to correct or delete your data

• Withdraw consent (e.g. unsubscribe from marketing emails)

• Lodge a complaint with a data protection authority

To make a request, contact us at support@bishball.co.uk

6. Cookies

We use cookies to understand how people use our website and to improve the experience. You can manage your cookie preferences through your browser settings.

7. Updates to This Policy

We may update this policy from time to time. We’ll update the date at the top and notify you where appropriate.

8. Contact Us

For any questions or concerns about your data, please contact: support@bishball.co.uk